Landlord Portal

Landlord Benefits

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Better Resident Retention

RRG'S web-based system, AppFolio, allows us to securely log in and access information about all your properties at any time and from anywhere. For example, if there is an issue at one of your properties while we are out of the office,we can locate information or contacts quickly and get the right people working to resolve the issue—allowing us to provide better service to your renters.

Communicate Easily with Residents

We can use mass emailing capability to send your residents proactive updates on property maintenance needs, newsletters with special offers and coupons or to send regular correspondence. Or use our built-in texting feature to quickly and easily send an important text to your renters.

Built-In Property Maintenance Software

Our built-in property maintenance software features allow us to use electronic work orders to communicate with vendors, so we address and resolve property and building maintenance issues faster. Your renters appreciate how quickly we fix property issues and you can keep aware of our progress with email updates and copies of work orders.

Your team can more easily manage your vendors and have an organized view of all current and past work orders. We can even set up standard, recurring work orders for typical move-in or move-out tasks, saving time each month. At the end of the month, there are no surprises with the bills sent to you so we can continue to provide outstanding service to all of your renters.

Property Management Marketing

Our system includes many opportunities to easily and effectively market properties so we can dramatically increase the number of places potential renters can find your rental units. Because all of the property management marketing information is centrally stored in our system, with a few clicks of a button we can:

  • Embed YouTube videos in all listings to speed the leasing process.

  • Post vacancies to many rental listing sites on the Internet.

  • Update / remove vacancy postings on our website. Display only the most accurate information, the listings are professionally designed and very easy to navigate.

  • Post vacancies to partner sites Zillow.com, Trulia.com, RentBits.com, Rentmyhome.org, and Apartments.com.

  • Download professionally formatted HTML code and images to use when manually posting to listings sites like Craigslist.

Testimonials

  • "I just bought a condo in the Falls Gable development where Residential Realty Group is managing the association. I have been dealing with the greatest people. Specifically, Ellen Moses, very knowledgeable, smart and helpful. Couldn't have asked for a better management company. Thank you Residential!!!!!!!!!!"

    "I just bought a condo in the Falls Gable development where Residential Realty Group is managing the association. I have been dealing with the greatest people. Specifically, Ellen Moses, very knowledgeable, smart and helpful. Couldn't have asked for a better management company. Thank you Residential!!!!!!!!!!"

    ★ ★ ★ ★ ★
    Irene G.
  • "I have had the privilege of working with the Residential Realty Group for over 15 years. In that time, it has always been apparent how much care goes into managing their communities. The owners, Joan and Louise, will accept anything less than top notch and priority service, and that mentality is shared by the whole RRG team. Thank you for being so responsive and being there whenever I need you. I am truly grateful to be part of this 5-star team."

    "I have had the privilege of working with the Residential Realty Group for over 15 years. In that time, it has always been apparent how much care goes into managing their communities. The owners, Joan and Louise, will accept anything less than top notch and priority service, and that mentality is shared by the whole RRG team. Thank you for being so responsive and being there whenever I need you. I am truly grateful to be part of this 5-star team."

    ★ ★ ★ ★ ★
    Laurie C.
  • "Residential Realty is an outstanding residential management company. They have managed Stevenson Post for close to fifteen years and have created a beautiful community we are all proud of. Laura Baverman, RRG Property Manager, has been instrumental in creating this community. Her touches can be seen throughout the community by the tremendous landscaping upgrades, recreational facility upgrades, and signage improvements. She is pleasant to work with and has a created a strong community environment. It is a pleasure to work with RRG - they are professional and the most experienced company in the property management field."

    "Residential Realty is an outstanding residential management company. They have managed Stevenson Post for close to fifteen years and have created a beautiful community we are all proud of. Laura Baverman, RRG Property Manager, has been instrumental in creating this community. Her touches can be seen throughout the community by the tremendous landscaping upgrades, recreational facility upgrades, and signage improvements. She is pleasant to work with and has a created a strong community environment. It is a pleasure to work with RRG - they are professional and the most experienced company in the property management field."

    ★ ★ ★ ★ ★
    Jason R.
  • "Joan Magill is a committed community leader. She is one of the owners of Residential Realty Group and has created a company that is women owned and so is the amazing team they have assembled. If you want a company that cares, they are going to care about you when you choose this realty group."

    "Joan Magill is a committed community leader. She is one of the owners of Residential Realty Group and has created a company that is women owned and so is the amazing team they have assembled. If you want a company that cares, they are going to care about you when you choose this realty group."

    ★ ★ ★ ★ ★
    Ken R.

Accreditations & Designations

We keep abreast of education through the various related organizations, Institutes, and Educational Systems and Programs. Our managers attend current informational sessions keeping abreast of all new trends, legal updates, technology courses and continuing education. Our managers have achieved at least one or more professional designation: CMCA, AMS, PCAM, MHIC, CGP.

WANT TO WORK WITH US?

please send us a message

Residential Realty Group, Inc.

405 E. Joppa Road, Suite 100,

Towson, MD 21286

Phone. 410-654-4444

Email. info@residential-realty.com